Online patient scheduling can yield mixed reviews.  The Doctor can see it as an impersonal approach with Patients, and Front Desk personnel can see it as a threat to their job.  I challenge both of those views by showing you 10 ways automating your scheduling can makes both lives easier at work.


1. Patients have the opportunity to schedule appointments after hours when the office is closed.

2. Alleviate not Eliminate phone calls to your office.

3. Create more time for Front Desk personnel to focus on other duties.  

4. Allow Patients to see your current availability without calling, this works great for Patients with a demanding schedule.

5. Patients can cancel online and receive a confirmation, when an emergency arises and the office is closed.  Having the option to cancel anytime helps to cut down no-shows.

6. Doctors can adjust their availability in real-time with their office when those unexpected incidences occur.

7.  Doctors can coordinate their scheduling with other Doctors in the same facility 24/7.

8.  Patients have a Patient Portal that maintains appointment history and provides basic information. 

9.  Personalized automatic appointment email and text notifications to Patients... seconds after the appointment is booked. 

10.  24/7 global access to your scheduling system from any location on a computer or mobile device connected to the Internet.

Please be aware that HRSA recently announced a funding opportunity to expand access to mental health and substance abuse services focusing on the treatment, prevention, and awareness of opioid abuse. HRSA will award approximately $195 million via Access Increases in Mental Health and Substance Abuse Services (AIMS) grant to eligible health centers. Each qualified HRSA community health center H80 grant recipient may apply online for funding up to $150,000 for one year. The award date is September 1, 2017. The window of time to apply for funding is narrow and the applications are due by July 26, 2017. A few details related are included in this letter. For more information and application details, see AIMS Program Opportunities.

Ongoing funding is offered to expand access to mental health services, and substance abuse services focusing on the treatment, prevention, and awareness of opioid abuse, up to $75,000 (up to $37,500 for each service). Service expansion funding must be requested equally for mental health and substance abuse services (i.e., a request of $37,500 for mental health service expansion requires a request of $37,500 for substance abuse service expansion). Awarded funds must be used to increase hours of existing or to hire mental health service personnel to expand services for prevention and awareness of opioid abuse, and their integration into primary care.

One-Time Funding to Support Expanded Services: You may also request one-time funding to leverage health IT and/or training to support the expansion of mental health and substance abuse services focusing on treatment. Sub-program funding streams are: Community Health Centers (CHC), Migrant Health Centers (MHC), Health Care for the Homeless (HCH), and/or Public Housing Primary Care (PHPC). If one-time funding is requested, indicate which focus area(s) the one-time funding will address: Medication-Assisted Treatment, Telehealth, Prescription Drug Monitoring Programs, Clinical Decision Support, new or improved EHR implementation, Quality Improvement, Cybersecurity, Other Training, and/or Other Health IT.

The Health Resources and Services Administration (HRSA) is taking major steps to help Community Health Centers across the US tackle the devastating opioid epidemic by providing funding for substance abuse services and modern EHRs. OpenEMR, a modern, customizable, open-source and ONC Certified EHR is the best solution for high impact and cost-effective information technology solutions for Community Health Centers.

RUTLAND, Vt. - July 25, 2017 - PRLog -- The Health Resources and Services Administration (HRSA) announced on June 26 the availability of $195 million to assist community health centers to expand access to mental health and substance abuse services focusing on the treatment, prevention and awareness of opioid abuse as well as to help the implementation of modern health IT technology to assist the centers. Following the announcement, the OpenEMR community worked very hard to help the community health centers apply for the funding by setting up a central document repository and guidelines, and the lay out for how OpenEMR, a comprehensive open source EHR and practice management solution meets the HRSA's health IT requirements for funding.

The window of time to apply for this funding opportunity is narrow. The applications are due by July 26, 2017. There are approximately 1,400 health centers in U.S. states and territories that are eligible for this funding spanning more than 10,400 clinic sites that provide care to over 24 million people. Each health center can be awarded up to $150,000 in funding. Applications are available online and can be filled in and submitted at HRSA's website. Every health center that is eligible should take this opportunity to install an EHR, or improve their current EHR implementation.

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